Delivering Exceptional Customer Service in Child Care
Course Description
What sets a great child care center apart isn’t just the quality of care—it’s how families feel when they walk through your doors.
This course will help you master the art of exceptional customer service in child care, empowering you to build strong, trusting relationships with parents, and create a welcoming, inclusive environment.
Through practical strategies and real-world scenarios, you’ll learn to:
- Communicate effectively,
- Demonstrate empathy,
- Resolve conflicts professionally, and
- Ensure consistent, reliable care for every family.
Elevate your skills and make every family feel like valued partners in their child’s journey.
Registration Fee:
25.00
Training Hours:
3 Hours
Course Level:
Tier 2
Additional Information
Registration and payment will be completed through the Wisconsin Registry. Once you have purchased the class you will access the online class by logging in to your WI Registry account, under your personal profile page go to the "Upcoming Training Events" and click on the name of the class. This will open a page where you will click on the "E-Learning" tab. This is where you will access and complete the online class.
This is a self paced online training that must be completed within 3 months of ordering. If ordered after 6/23/2027 it must be completed before 9/23/2027, when this class roster closes.
When you complete the course successfully, you will find the class listed as verified in your Registry account under the "view reports" tab. Once you click on that tab, then click on training list or learning record to see it verified as successfully completed.