After reading the article about conflict resolution, answer the questions to test your knowledge.
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Use the conflict resolution steps in the article to work through the following scenario.
Two children in your 4 year old classroom are in the dramatic play area arguing over who gets to wear the firefighters hat. They are not able to work it out. You approach them with the goal of helping them work this out.
Using the conflict resolution tips what will you do?
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Watch the video “How to Deal with Difficult Parents at Your Center”
Write a one paragraph summary of the video
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